SHIPPING FAQs
Where are you located and where do you ship from?
Wildcraft Herbs is located on Vancouver Island off the West Coast of Canada, in the province of British Columbia. We ship from Duncan B.C. Currently we export only and don't offer Canadian purchase at this time but will in the foreseeable future. Please see our shipping page for rates.
How soon do you ship from the time I place my order?
We ship 1 to 2 business days from purchase.
How do I track my package?
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Canada Post tracking. Enter your tracking # in the tracking field.
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USPS tracking. US residents, once your package has left Canada, track by USPS. Enter your tracking # in the tracking field.
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Fedex Tracking. Click the tracking tab on the above purple menu.
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UPS Tracking. Enter your tracking # in the tracking field.
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DHL Tracking. Enter your tracking # in the tracking field.
What happens if my package is delayed at customs?
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Though customs delays are rare, Wildcraft Herbs is not responsible for any customs fees or taxes incurred due to your country's policies.
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We kindly ask you to please be aware of your country's import product policies before purchasing.
I forgot to update my shipping address and my package is going to the wrong address.